There’s something almost ironic about cybersecurity awareness: on one hand, cybersecurity is the lifeline that can make or break a company in the event of a breach, with millions of dollars and reputations on the line; on the other hand, it is so unpopular among employees that most training programs end up being ineffective.
Breaches are on the rise, and human error continues to be the number one reason behind these costly incidents. In fact, according to the latest IBM Cost of Data Breach Report, compromised credentials and phishing account for nearly 47%of successful attacks (1). These are not highly sophisticated hacking techniques but attacks targeting inexperienced, careless, or overconfident employees.
Naturally, companies invest heavily in cybersecurity tools, but without well-trained employees, even the best software is no match for today’s ever-evolving cyber threats. The data is clear: employee training is the most effective factor in reducing cyber damage, slashing breach costs significantly .
The problem is – despite its proven importance, cybersecurity training is often treated as a checkbox task – something to be endured, rather than valued.
Most employees are already overwhelmed with their day-to-day tasks, so squeezing in cybersecurity training feels like just another burden.
Many employees don’t believe they are targets of cyberattacks. They see cybersecurity as someone else’s problem or something that doesn’t relate to their daily work.
Cybersecurity can feel like a maze of jargon and technical terms. For most people, that’s intimidating, which causes them to tune out.
Let’s face it: traditional cybersecurity training can be mind-numbing. Long, text-heavy slides and monotonous videos are a sure way to lose attention of your audience.
Some employees believe they already know enough about cybersecurity, which leads them to skip or ignore training.
Cybersecurity training is often framed around threats and penalties for failure. This makes it something employees dread, rather than see as helpful.
Infrequent, lengthy training sessions often cause employees to forget what they’ve learned, making the training ineffective.
Most trainings don’t consider the varying levels of cybersecurity knowledge among employees, presenting the same content to everyone, regardless of their background.
It’s human nature to resist change, and that includes cybersecurity practices. Employees are often reluctant to adopt new habits, especially when they feel inconvenient.
Many employees don’t see a clear benefit to completing cybersecurity training. They’re not motivated to engage when there’s no incentive.
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